知名食品公司休斯頓招聘客服專員和電氣工程師

Wonton Food是食品製造業的領導者，在麵條、麵皮和幸運餅乾生產領域擁有超過50年的經驗。隨著不斷發展壯大，公司的團隊正在擴充，新增招募兩個職位：客戶服務專員和電氣工程師。如果您追求卓越、創新並致力於創造切實的影響力，期待您的加入。

📍 工作地點位於糖城地區Stafford，交通便利，環境舒適。

🚀 加入 Wonton Food，用你的專業與熱情，共創更高品質的中式食品世界！

📌職位一：客戶服務專員 Customer Service Specialist

📍 工作地點：10631 Corporate Drive, Stafford, TX 77477

🕒 工作性質：全職

客戶服務專員是品牌的一線形象大使。您將負責確保我們的客戶和合作夥伴獲得卓越的服務、支援和解決方案，幫助他們取得成功。

✅ 工作職責：

作為客戶、銷售團隊和工廠之間的主要聯絡人，確保訂單及時準確履行。

在ERP系統中處理客戶訂單、退貨和貸記。

回覆有關訂單狀態、交貨時間、產品庫存情況和一般資訊的諮詢。

專業高效地處理客戶投訴，解決問題以確保客戶滿意。

維護準確且最新的客戶賬戶資訊和文件。

協助會計部門處理相關的客戶賬單和索賠。

協調並支援物流部門，確保客戶訂單按時交付。

根據需要協助安排內部或第三方承運商的運輸。

跟蹤和監控貨物運輸情況；向客戶通報最新情況或延誤情況。

與倉庫和生產團隊合作，維持適當的庫存水平，以完成預定的發貨。

協助排程團隊根據客戶需求和庫存水平制定和更新每日/每週生產計劃。

監控訂單履行情況，根據需要調整優先順序，並將任何潛在的干擾情況上報管理層。

✅ 任職資格：

擁有商業、供應鏈或相關領域的學士學位者優先。

熟悉ERP系統和Microsoft Office Suite，尤其是Excel。

具備強大的問題解決能力，並能在動態環境中確定任務的優先順序。

優秀的口頭和書面溝通能力。

能夠獨立工作和協作。

要求精通中英文。

📌職位二：電氣工程師 Electrical Engineer

📍 工作地點：10631 Corporate Drive, Stafford, TX 77477
🕒 工作性質：全職

作為一名電氣工程師，您將在維護和改進生產線電氣系統方面發揮關鍵作用。您的專業知識將有助於確保我們高速食品生產環境中的運營效率、安全性和持續改進。

✅ 工作職責：

負責工廠內電氣系統和裝置的設計、故障排除和維護。

支援自動化和控制系統（PLC、HMI、感測器、驅動器）。

領導與裝置升級、能源效率和預防性維護相關的專案。

與維護、生產和安全團隊合作，支援持續改進。

確保遵守電氣規範、安全法規和公司標準。

✅ 任職資格：

電氣工程或相關專業學士學位。 3年以上製造業經驗（食品行業優先）。

精通PLC程式設計、電機控制系統和電氣原理圖。

具備優秀的問題解決能力和抗壓能力。

優秀的溝通能力和團隊合作精神。

💼 我們為您提供：

有競爭力的薪酬與福利計劃
良好的職業晉升通道
團隊協作、文化多元、氛圍積極的工作環境

📨 請將簡歷傳送至：

[email protected]

或致電 832-366-0001瞭解更多資訊

Join Our Team!

Wonton Food, a leader in food manufacturing, has over 50 years in the industry producing noodles, wrappers, and fortune cookies. As we continue to grow, we’re expanding our team to include two roles: Customer Service Specialist and Electrical Engineer. If you’re passionate about excellence, innovation, and making a tangible impact, we want to hear from you.

Position 1: Customer Service Specialist

📍 Location: 10631 Corporate Drive, Stafford, TX 77477🕒 Full-Time

Overview:

Our Customer Service Specialists are the frontline ambassadors of our brand. In this role, you’ll ensure our clients and partners receive exceptional service, support, and solutions to help them succeed.

Key Responsibilities:

Serve as the primary liaison between customers, sales team, and the plant to ensure timely and accurate order fulfillment.

Process customer orders, returns, and credits in ERP system.

Respond to inquiries regarding order status, delivery timelines, product availability, and general information.

Handle customer complaints with professionalism and efficiency, resolving issues to ensure customer satisfaction.

Maintain accurate and up-to-date customer account information and documentation.

Assist accounting with related customer billing and claims.

Coordinate and support the logistics department to ensure on-time delivery of customer orders.

Assist in arranging transportation with internal or third-party carriers as needed.

Track and monitor shipments; communicate updates or delays to customers.

Collaborate with the warehouse and production team to maintain proper inventory levels for scheduled shipments.

Assist the scheduling team in preparing and updating daily/weekly production schedules based on customer demand and inventory levels.

Monitor order fulfillment, adjusting priority as needed and escalate any potential disruptions to management.

Qualifications:

Bachelor's degree in Business, Supply Chain, or related field preferred.

Familiarity with ERP systems and Microsoft Office Suite especially Excel.

Strong problem-solving skills and the ability to prioritize tasks in a dynamic setting.

Excellent verbal and written communication skills.

Ability to work both independently and collaboratively.

Bilingual in English and Chinese required.

Position 2: Electrical Engineer

📍 Location: 10631 Corporate Drive, Stafford, TX 77477 🕒 Full-Time

Overview:

As an Electrical Engineer, you’ll play a key role in maintaining and enhancing the electrical systems that power our production lines. Your expertise will help ensure operational efficiency, safety, and continuous improvement in our high-speed food manufacturing environment.

Key Responsibilities:

Design, troubleshoot, and maintain electrical systems and equipment within the plant.

Support automation and control systems (PLCs, HMIs, sensors, drives).

Lead projects related to equipment upgrades, energy efficiency, and preventative maintenance.

Collaborate with maintenance, production, and safety teams to support continuous improvement.

Ensure compliance with electrical codes, safety regulations, and company standards.

Qualifications:

Bachelor’s degree in Electrical Engineering or a related field.

3+ years of experience in a manufacturing environment (food industry preferred).

Strong knowledge of PLC programming, motor control systems, and electrical schematics.

Proven problem-solving skills and the ability to work under pressure.

Excellent communication and teamwork abilities.